Free AI Chatbot for Support & FAQ – monoshiri AI

Description

Add an AI chatbot to WordPress in a few clicks and let it answer visitor questions automatically, 24/7.

monoshiri AI Widget puts an AI-powered live chat button on your WordPress site that replies to visitors instantly. Instead of generic answers, the chatbot responds using your own content – FAQs, product manuals, help docs, and internal knowledge you upload to monoshiri.ai. The result: faster customer support, fewer repetitive emails, and answers that are actually accurate for your business.

The chat is powered by monoshiri.ai, an AI knowledge base (RAG) service. You upload your documents, and the AI searches them to generate grounded, source-based answers for every question your visitors ask.

What you can use it for

• FAQ automation – turn your help pages and FAQs into an interactive AI chatbot that answers in natural language
• Customer support – deflect common questions and reduce support tickets with instant, around-the-clock replies
• Product and documentation help – let visitors ask questions about your manuals, guides, and specs and get direct answers
• Internal knowledge – surface answers from your team’s documents and onboarding material
• Lead and pre-sales questions – answer “how does it work / how much / does it support X” before a visitor leaves

Main features

• Adds an AI chat button to the bottom-right or bottom-left of every page
• Answers visitor questions from the documents you upload (your own FAQ and knowledge base)
• Display control (all pages / front page only / static pages only / disabled)
• No coding required – paste one embed code and you are live
• Built-in connection test for the API key
• Works with any WordPress theme (rendered as a floating widget)
• Mobile responsive (full-screen display on small screens)
• Customizable theme color, set from the monoshiri.ai dashboard
• View conversation logs in WordPress – see what visitors asked and how the AI answered, without leaving your admin (requires a read-only integration key)

Why monoshiri AI Widget

Most chat plugins either need a human to answer or give scripted replies. monoshiri AI Widget answers automatically using your real content, so visitors get specific, trustworthy answers and you save hours of repetitive support work.

Requirements

This plugin requires a monoshiri.ai account and a widget API key issued from the monoshiri.ai dashboard.

1. Sign up at https://monoshiri.ai/
2. Create a widget in the dashboard and issue an API key
3. Paste the embed code into this plugin’s settings screen

External services

This plugin connects to the monoshiri.ai service. The plugin loads the chat widget script from monoshiri.ai and sends user queries to api.monoshiri.ai when a visitor interacts with the widget.

Services used:

• monoshiri.ai API (https://api.monoshiri.ai)
  • When a visitor uses the chat: the question text and the current page URL
  • When an administrator opens the “Conversation logs” page: the integration key, to read past conversations for this widget (read-only)
• monoshiri.ai widget script (https://monoshiri.ai)

Data sent:

• The query text typed by site visitors into the chat widget
• The URL of the current page (for context)
• The visitor’s IP address (as part of the HTTP request)
• The API key configured in plugin settings (for authentication)

When data is sent:

• Data is only sent when a visitor opens the chat widget and types a message
• No data is sent during normal page loads
• If the API key is not configured, the plugin does nothing
• No external requests are made when the plugin is installed or activated. The plugin only contacts monoshiri.ai servers (a) when a site administrator clicks the “Test connection” button on the settings screen, and (b) when a visitor opens the chat widget on the front-end.

Provider information:

• Service operator: monoshiri.ai (Makoto Kobayashi)
• Terms of service: https://monoshiri.ai/terms
• Privacy policy: https://monoshiri.ai/privacy#widget