Description
Add an AI chatbot to WordPress in a few clicks and let it answer visitor questions automatically, 24/7.
monoshiri AI Widget puts an AI-powered live chat button on your WordPress site that replies to visitors instantly. Instead of generic answers, the chatbot responds using your own content – FAQs, product manuals, help docs, and internal knowledge you upload to monoshiri.ai. The result: faster customer support, fewer repetitive emails, and answers that are actually accurate for your business.
The chat is powered by monoshiri.ai, an AI knowledge base (RAG) service. You upload your documents, and the AI searches them to generate grounded, source-based answers for every question your visitors ask.
What you can use it for
- FAQ automation – turn your help pages and FAQs into an interactive AI chatbot that answers in natural language
- Customer support – deflect common questions and reduce support tickets with instant, around-the-clock replies
- Product and documentation help – let visitors ask questions about your manuals, guides, and specs and get direct answers
- Internal knowledge – surface answers from your team’s documents and onboarding material
- Lead and pre-sales questions – answer “how does it work / how much / does it support X” before a visitor leaves
Main features
- One-click setup – connect your site to monoshiri.ai and the chatbot is configured for you, with no keys to copy by hand
- Adds an AI chat button to the bottom-right or bottom-left of every page
- Answers visitor questions from the documents you upload (your own FAQ and knowledge base)
- Display control (all pages / front page only / static pages only / disabled)
- No coding required
- Built-in connection test for the API key
- Works with any WordPress theme (rendered as a floating widget)
- Mobile responsive (full-screen display on small screens)
- Customizable theme color, set from WordPress or the monoshiri.ai dashboard
- Turn your posts and pages into the AI’s knowledge – pick what the chatbot should read, right from your WordPress admin
- Upload PDFs, Word and Excel files for the AI to read, straight from your WordPress admin
- Change the appearance without leaving WordPress – title, theme color, suggested questions, button position, and publish on/off
- See how many answers you have used this month, so you know before you run out
- View conversation logs in WordPress – see what visitors asked and how the AI answered, without leaving your admin
Why monoshiri AI Widget
Most chat plugins either need a human to answer or give scripted replies. monoshiri AI Widget answers automatically using your real content, so visitors get specific, trustworthy answers and you save hours of repetitive support work.
Requirements
This plugin requires a monoshiri.ai account. You can create a free one during setup.
External services
This plugin connects to the monoshiri.ai service. The plugin loads the chat widget script from monoshiri.ai and sends user queries to api.monoshiri.ai when a visitor interacts with the widget.
Services used:
- monoshiri.ai API (https://api.monoshiri.ai)
- When a visitor uses the chat: the question text and the current page URL
- When an administrator clicks “Agree and connect”: the site name and address, and the address of the plugin’s settings page (used as the return address after approval)
- While connected: an access token, to read this site’s chatbot settings and conversation logs
- When an administrator adds a post or page on the “Content for AI” screen: the title and the plain text of that content
- When an administrator uploads a file on the same screen: the file itself, sent from this site’s server
- When an administrator saves “Chatbot appearance” on the settings screen: the title, colour and other display settings
- When an administrator opens the “Conversation logs” page on a manually configured site: the integration key, to read past conversations for this widget (read-only)
- When the plugin is deleted: the site’s stored access credential, so it can be revoked on the server instead of being left active
- monoshiri.ai dashboard (https://app.monoshiri.ai)
- Only when an administrator clicks “Agree and connect”: the browser is sent to the sign-in and approval screen
- monoshiri.ai widget script (https://monoshiri.ai)
Data sent:
- The query text typed by site visitors into the chat widget
- The URL of the current page (for context)
- The visitor’s IP address (as part of the HTTP request)
- The API key configured in plugin settings (for authentication)
- The site name and address, when an administrator starts the connection
- The text of posts or pages that an administrator explicitly chooses to add as AI content
- Files that an administrator explicitly chooses to upload
- Connecting itself sends no site content. Posts and pages are sent only when an administrator selects them on the “Content for AI” screen
- No user accounts or visitor personal data are sent
When data is sent:
- Data is only sent when a visitor opens the chat widget and types a message
- No data is sent during normal page loads
- If the API key is not configured, the plugin does nothing
- No external requests are made when the plugin is installed or activated. The plugin only contacts monoshiri.ai servers (a) when a site administrator clicks “Agree and connect” on the settings screen, (b) while the site is connected, when an administrator opens the plugin’s own screens, (c) when a site administrator clicks the “Test connection” button, (d) when a visitor opens the chat widget on the front-end, and (e) once when the plugin is deleted, to revoke the stored credential.
- The connection screen lists exactly what will be sent before the administrator continues, and links to the terms and privacy policy.
Provider information:
- Service operator: monoshiri.ai (Makoto Kobayashi)
- Terms of service: https://monoshiri.ai/terms
- Privacy policy: https://monoshiri.ai/privacy#widget
Screenshots
Installation
- In your WordPress admin, go to Plugins Add New, search for “monoshiri AI”, and install
- Click “Activate”
- Open “AI Chatbot” in the left menu and click “Agree and connect”
- Sign in to monoshiri.ai (or create a free account) and approve the connection
- You are sent back to WordPress and the chat widget is live
No external request is made until you click “Agree and connect”. The button shows exactly what will be sent before you continue.
Setting it up manually instead
If you prefer not to connect – or your site is not served over HTTPS, which the connection requires – you can still set the widget up by hand:
- Create a widget at https://app.monoshiri.ai/widgets and copy the embed code
- Paste the entire
<script>tag into the “Embed code” field on the plugin’s settings screen - Click “Save Changes”
Sites already set up this way keep working exactly as before after updating.
FAQ
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Is the plugin free?
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Yes. The plugin is free under the GPLv2 license, and you can also run the chatbot on the free monoshiri.ai plan – no credit card required. The free plan answers up to 150 questions per month. If you need more, paid plans start at 1,000 answers per month. See https://monoshiri.ai/pricing for details.
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How many questions can the AI chatbot answer?
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It depends on your monoshiri.ai plan. Free: 150 answers per month. Light: 1,000. Standard: 3,000. Pro: 20,000. Answers from the widget and from the monoshiri.ai dashboard share the same monthly quota, which resets on the 1st of each month. There is no setup fee and no minimum contract period on any plan.
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Can I see what visitors asked and how the AI answered?
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Yes. Once your site is connected, a “Conversation logs” page appears under the AI Chatbot menu, showing each conversation, the visitor’s questions, the AI’s answers, and the feedback they left. Sites that were set up manually can still use a read-only “Integration key” from the monoshiri.ai dashboard instead.
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Can I upload PDFs or Word files?
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Yes. Open “Content for AI” and switch to the “Files” tab. PDF, Word, Excel, PowerPoint, CSV, text and Markdown files are accepted. The file is sent from your own server, so the maximum size depends on your hosting – the screen shows the limit for your site before you upload.
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Can the chatbot answer from my existing posts and pages?
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Yes. Open “Content for AI” under the AI Chatbot menu, switch to the “WordPress content” tab, and tick the kinds of content the chatbot may read, such as posts and pages. Everything published in those types is included, and you can tick individual items to leave out. Nothing is sent until you press “Sync now”, and the screen shows what is waiting to be added, updated or removed. Shortcodes and HTML are stripped, so only the text is sent, and editing a post updates what the AI reads instead of creating a duplicate. You can also type short facts directly, such as business hours or shipping fees, and edit them again later.
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Can I change the chatbot’s color and title from WordPress?
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Yes. Open “Settings” under the AI Chatbot menu and scroll to “Chatbot appearance”. You can change the header title, the input placeholder, the theme color, the suggested questions, and the contact link. The same section has a publish switch, so you can hide the chatbot immediately without removing anything. The button position is set separately, further up the same page.
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How does the AI chatbot answer questions?
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The chatbot does not invent answers. You upload your own documents (FAQs, manuals, help docs) to monoshiri.ai, and the AI searches that content to generate grounded answers. This means replies are based on your real information, not generic web knowledge.
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Do I need any coding to add the AI chatbot?
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No. After you create a widget and get an embed code from the monoshiri.ai dashboard, you paste it into the plugin settings and save. No HTML, CSS, or JavaScript editing is required.
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Does it work as a customer support and FAQ chatbot?
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Yes. The most common uses are FAQ automation and customer support: the chatbot answers repetitive questions instantly, around the clock, so you reduce support tickets and emails. It works equally well for product help and documentation lookups.
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Does the AI chatbot support languages other than English?
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Yes. monoshiri.ai handles multiple languages, including Japanese. The chatbot can answer in the language a visitor uses, based on the documents you upload.
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Can I customize the widget color and theme?
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Yes. Once connected, you can set it under “Chatbot appearance” on the plugin’s settings screen. It can also be changed in the monoshiri.ai dashboard, and either way the change applies to the widget on your site.
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Where are visitor questions sent?
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When a visitor opens the chat widget, their input and the URL of the current page are sent to monoshiri.ai servers (api.monoshiri.ai) for AI response generation. See the “External services” section below for details.
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Does the widget work on all WordPress themes?
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Yes. The widget is rendered as a fixed floating element via the embed script, so it works regardless of theme.
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Can I disable the widget on specific pages?
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The plugin offers four display options on the settings screen: all pages / front page only / static pages only / disabled (do not display anywhere). Disabling the widget on individual specific pages is planned in a future release.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Free AI Chatbot for Support & FAQ – monoshiri AI” is open source software. The following people have contributed to this plugin.
Contributors
“Free AI Chatbot for Support & FAQ – monoshiri AI” has been translated into 2 locales. Thank you to the translators for their contributions.
Translate “Free AI Chatbot for Support & FAQ – monoshiri AI” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.3.0
- New: file upload. Add PDF, Word, Excel, PowerPoint, CSV, text and Markdown files for the AI to read, without leaving WordPress. The screen shows the maximum size your hosting allows
- The content list now shows everything the AI reads, including uploaded files, and marks where each item came from
- Items added from this site can be removed here; items added in the monoshiri.ai dashboard are shown but left alone
- New: usage display. See how many answers you have used this month and which plan you are on. A notice appears only when you are close to the limit
- New: “Content for AI” screen. Separate tabs for what the AI already reads, your WordPress content, uploaded files, and typed-in text, so each screen does one thing. Pick the kinds of content the chatbot may read — posts, pages, or any custom post type — instead of selecting items one by one. Tick anything it should leave out, such as internal notices or old campaigns
- Content is never sent automatically. You press “Sync now” when you are ready, and the screen tells you exactly what is waiting to be added, updated or removed
- Only published content is sent. Shortcodes and HTML are stripped so the AI reads the text, and editing a post updates it instead of creating a duplicate
- You can also type short facts directly, such as business hours or shipping fees, and edit them later without removing and re-adding them
- The screen shows how many documents you have added and how many your plan allows, so you know before you hit the limit
- New: “Plan” screen. See your current plan, this month’s answers and document usage side by side with the plan limits. Payment is handled on a secure Stripe page — card details are never entered into or stored by your WordPress site
- New: “Chatbot appearance” section on the settings screen. Change the header title, input placeholder, theme color, suggested questions, and contact link without leaving WordPress
- The same section has a publish switch, so you can hide the chatbot on your site immediately without removing anything
- Conversation logs now work through the connection, so the separate integration key is optional
1.2.0
- New: one-click connection. Connect your site to monoshiri.ai from the settings screen and the chatbot is configured automatically – no keys to copy by hand. You can create a free account during the same step
- The connection screen states exactly what is sent before you continue, and nothing is sent until you press the button
- Conversation logs now work through the connection, so the separate integration key is no longer needed
- Deleting the plugin now revokes the stored credential on the server instead of leaving it active
- Existing sites are unaffected. Widgets set up with an embed code keep working exactly as before, the manual fields remain available, and connecting is entirely optional
- Note: the one-click connection requires your site to be served over HTTPS. On other sites the manual setup is offered instead
1.1.3
- Renamed the plugin listing to “Free AI Chatbot for Support & FAQ – monoshiri AI” so the feature comes first and the brand follows
- No functional changes
1.1.2
- Confirmed compatibility with WordPress 7.1 and updated the “Tested up to” value
- No functional changes
1.1.1
- Fix: the “Conversation logs” submenu did not appear. It was registered under a wrong parent slug in 1.1.0, so the page could only be reached by typing its URL
- Added an “Open conversation logs” button on the settings screen (shown once an integration key is saved)
1.1.0
- New: Conversation logs page – view visitor questions, AI answers, and feedback directly in the WordPress admin
- Added an “Integration key” setting (read-only key issued in the monoshiri.ai dashboard). The key cannot change settings or send messages, and is separate from the embed code key
- The integration key is removed from the database when the plugin is uninstalled
- Updated translations for all 17 locales
1.0.3
- Fix incorrect FAQ: the chat widget works on the free monoshiri.ai plan too (150 answers per month). The previous readme said a paid plan was required, which was wrong
- Add an FAQ entry listing the monthly answer limit for each plan
- Fix the widget script host in “External services” and in the default setting: it is
monoshiri.ai, not the non-existentwidget.monoshiri.ai - Improve the short description for clarity
1.0.2
- Confirmed compatibility with WordPress 7.0 and updated the “Tested up to” value
- readme: Improved title, tags, description, and FAQ for clarity and discoverability
- No functional changes
1.0.1
- readme: Clarify that embedding the widget on a website requires a paid plan (Light or higher)
- readme: Correct the display option count from three to four (now explicitly mentions the “disabled” option)
- readme: Minor wording improvements in the description
- Tags: Updated for better discoverability on the WordPress.org directory
1.0.0
- Initial release